1. Mobile Device Management (MDM):
- By engaging our services, you agree to allow the use of Mobile Device Management (MDM) tools on your technology equipment during the repair process. This allows us to remotely manage and secure your devices to facilitate efficient troubleshooting and resolution.
2. Pricing and Payment
- Initial Diagnosis:
- We may provide an initial diagnosis and estimate of the service pricing based on the information provided by you.
- Official Diagnosis:
- The final pricing may vary based on the official diagnosis conducted by our technicians upon inspection of the technology device.
- Payment:
- Payment for our services is due upon completion of the service. We accept payment via debit, credit, . Failure to make timely payment may result in additional fees or collection actions.
3. Changes to Pricing
We reserve the right to change our pricing for services at any time. Any changes will be communicated to you prior to initiating the service.
4. Refunds and Cancellations
- Refunds:
- Refunds may be issued in accordance with our refund policy, which is available upon request.
- Cancellations:
- You may cancel the service at any time before the commencement of the repair. Cancellations made after the service has commenced may be subject to cancellation fees.
5. Equipment Disablement:
- In the event of non-payment or outstanding balances, we reserve the right to disable the functionality of the technology equipment serviced until the full balance is received. This includes, but is not limited to, restricting access to software, data, and device features.
6. Payment Dispute:
- If there is a dispute regarding the charges on the invoice, the client must notify us within [insert number] days of receiving the invoice. Failure to dispute within this timeframe will be considered an acknowledgment of the accuracy of the charges.
7. Late Payment Fees:
- Late payments may be subject to additional fees as outlined in our late payment policy. Details of late payment fees can be found in the payment terms section.
8. Right to Pursue Legal Action:
- Failure to make timely payments may result in legal action to recover the outstanding balance. The client agrees to be responsible for any associated legal fees and costs.
9. Data and Privacy:
- We take data privacy seriously. During the repair process, we may access and manage data on your technology equipment. We will take all necessary measures to protect your data and will not disclose any information to third parties without your consent.
10. Client Responsibilities:
- The client is responsible for backing up any critical data before providing technology equipment for repair. We are not liable for any data loss during the repair process.
11. Service Description
Our Service includes providing technology diagnosis and repair services. We may initially provide an estimate of the service pricing based on the initial diagnosis.
12. Limitation of Liability
We are not liable for any damages resulting from the use or inability to use our Service, including but not limited to direct, indirect, incidental, or consequential damages.
13. Termination of Services:
- We reserve the right to terminate services in the event of non-compliance with the terms outlined in this agreement.
14. Governing Law:
- This agreement shall be governed by and construed in accordance with the laws of the United States.
15. Changes to This Privacy Policy and Agreement
- We may update our Terms of Services from time to time. We will notify you of any changes by posting the new Client Agreement and Terms of Service on this page.
16. Contact Us
- If you have any questions about this Client Agreement and Terms of Service, please contact us at toddntech@gmail.com.